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1) To request for a refund, please talk to our Customer Support Team via LiveChat and provide your payment order number or email address.
2) Once confirmed on order able to proceed with a refund, our team will process the refund immediately upon your request and notify you in the chat once the order was being refunded.
3) The refunds can be sent back only to the original payment method used in a charge (Bank or Card issuer) and the processing fees are fully returned.
4) It’s not possible to send a refund to a different destination [Example: To another card or account].
5) You can choose to receive the refund as SEAGM credits. Our Customer Support is ready to help, talk to us via LiveChat.
6) Cashback/points will be awarded in 60-90 days.
Other
Featured
Promos
Don't miss out on other
on-going promos now!
Security Bank x Gold Mastercard
Get P845 cashback for every unique approved card application.
2023-09-01 to 2023-12-01
Home Credit x Loan Application
Get up to P178.86 cashback when you install, register, and apply for a Home Credit Loan!
2023-03-01 to 2024-01-01
BPI x Savings
Apply for a savings account and get as much as P156.65 cashback!
2023-01-27 to 2023-12-01
Manulife Shop x Cashback
Get P371 cashback for every purchase of insurance
2023-01-23 to 2024-01-01
Foodpanda x Dinner
*terms and conditions may apply
Foodpanda x Coffee
*terms and conditions may apply
Foodpanda x Pick Up
*terms and conditions may apply
Luxury Closet x Sale
*terms and conditions may apply
FindShare x Pandapro
*terms and conditions may apply
Get FREE SHIPPING with min spend of P999 on all items via Express & Home Delivery
*terms and conditions may apply
Get EXTRA P100 off with min spend of P999 on all items via Click & Collect Express
*terms and conditions may apply
Get EXTRA P100 with min. spend of P600 on all Pond's Items (One-time use only per customer) Limited Redemptions Only, so hurry!
*terms and conditions may apply
Other
Featured
Promos
Don't miss out on other
on-going promos now!