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1) Please note that all return/refund requests must be made within the Shopee Guarantee period ONLY. The option to request a return/refund will be available within 3 days (or up to 7 days for Shopee Mall products) after the order has been tagged as delivered for cash on delivery (COD) orders.
2) All payment methods, including COD are permitted.
3) Unless stated in this Refunds and Return Policy, Buyer may not apply for the return of the Item and/or refund due to a change of mind.
4) The Buyer and Seller will discuss and mutually agree on who will bear the logistic cost of returning the Item.
5) Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
6) Please be advised that Shopee has a maximum cap of Php 100 cashback per combined transaction.
7) Please be advised that transactions with one peso (PHP 1) or lower amounts are not eligible for Cashbacks or Points.
8) Payment for Utilities like Electricity, Internet, Water, etc. are not eligible for Cashbacks or Points.
9) Cashback/points will be awarded in 60-90 days.
Flowerchimp x Mothers Day
Enjoy 10% off on selected items. Plus, get up to 4.5% cashback!
2023-04-25 to 2024-05-13
Zalora x Payday Styles
Get extra 30% off on selected styles! Plus, enjoy up to 3.2% Cashback!
2024-04-10 to 2024-05-02
Shein x Party Payday
Enjoy up to 14% off on orders P1,899+ using the promo code. Plus, get up to 1% Cashback!
2024-04-10 to 2024-05-03
MetroMart x Summer
Get P500 off, min. spend P5,000 - Valid for All Users
2024-04-01 to 2024-05-01
