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1) We know that making a life insurance claim can be challenging. At FWD, you can either contact your agents or give us a call on +632 8888 8388.
2) Please submit claims (including loss of life) within 90 days of the event that you’re claiming for.
3) We aim to make a decision within 30 working days. If we agree to pay the claim, we’ll make the payment within five working days. If it’s a direct debit payment (straight to your bank account) this should be done within two to three working days.
4) A delay could be for a number of reasons - for example the type of claim, how complex the case is, and whether we have all the information and documents we need.
5) Any claims payment will be made by direct debit, straight into your bank account, or by check, depending on what you've selected.
6) Cashback/points will be awarded in 60-90 days.
MetroMart x Summer
Get P500 off, min. spend P5,000 - Valid for All Users
2024-04-01 to 2024-05-01
Samsung x Samsung Festival
Enjoy Samsung Festival's special offers & benefit from up to 44% off on mobiles, TVs, monitors and up to 3X Samsung Rewards, trade-ins, and more.
2024-04-01 to 2024-05-01
SHEIN x Music Fest
Enjoy up to 11% off on orders P1,999+ - plus, get as much as 1% cashback!
2024-03-01 to 2024-08-01
TikTok Shop x Summer Sale
Get as much as 20% off on vouchers at Tiktok Shop! Plus, get up to 1% cashback!
2024-04-01 to 2024-07-01
