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1) Refunds will be issued after the compensation details have been confirmed.
2) Please allow ample time for us to confirm the details of your order and claim.
3) DOKODEMO Customer Support will guide you through the refund process once the details of your compensation have been confirmed.
4) If the items arrived in a damaged condition, please contact DOKODEMO within 8 days of receipt.
5) Request to file a Damage Report (CN24) with your post office.
6) After obtaining the damage report, take a clear picture of it so that the contents can be clearly seen, and save the image for submission to DOKODEMO later on.
7) Cashback/points will be awarded in 60-90 days.
Other
Featured
Promos
Don't miss out on other
on-going promos now!
Security Bank x Gold Mastercard
Get P845 cashback for every unique approved card application.
2023-09-01 to 2023-12-01
Home Credit x Loan Application
Get up to P178.86 cashback when you install, register, and apply for a Home Credit Loan!
2023-03-01 to 2024-01-01
BPI x Savings
Apply for a savings account and get as much as P156.65 cashback!
2023-01-27 to 2023-12-01
Manulife Shop x Cashback
Get P371 cashback for every purchase of insurance
2023-01-23 to 2024-01-01
Foodpanda x Dinner
*terms and conditions may apply
Foodpanda x Coffee
*terms and conditions may apply
Foodpanda x Pick Up
*terms and conditions may apply
Luxury Closet x Sale
*terms and conditions may apply
FindShare x Pandapro
*terms and conditions may apply
Get FREE SHIPPING with min spend of P999 on all items via Express & Home Delivery
*terms and conditions may apply
Get EXTRA P100 off with min spend of P999 on all items via Click & Collect Express
*terms and conditions may apply
Get EXTRA P100 with min. spend of P600 on all Pond's Items (One-time use only per customer) Limited Redemptions Only, so hurry!
*terms and conditions may apply
Other
Featured
Promos
Don't miss out on other
on-going promos now!