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1) One-off exchange or return is accepted with the original receipt within 15 days of receiving the package.
2) Items must be presented in new condition with original packaging and must not have been washed.
3) The shipping fees and the related costs of the returned products shall be responsible by customers except for faulty items on arrival.
4) Products will be exchanged or refunded after we examined your returned product(s) with product defects.
5) Please note that the whole return process may take up to 4 weeks.
6) Returns that do not meet our policy will not be accepted and will be sent back to the customer.
7) Cashback/points will be awarded in 60-90 days.
SHEIN x Music Fest
Enjoy up to 11% off on orders P1,999+ - plus, get as much as 1% cashback!
2024-03-01 to 2024-10-01
Zenless Zone Zero x Jane Doe Release
Enjoy pulling for the newest character: Jane Doe! Plus, get up to 1% UPSIZED cashback!
2024-09-01 to 2024-11-01
iHerb x Health
Enjoy discounts on health products, plus get as much as 3.2% Cashback!
2024-06-13 to 2024-12-01
Traveloka x Local Deals
Get to save up to P400 OFF for Flights, Hotels, & Attractions! Plus, enjoy up to 3.2% Cashback!
2024-04-10 to 2024-11-01
