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1) If you wish to return your item(s), please contact us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable), and we will provide the return instructions in details!
2) Returns without prior communication with us will not be accepted.
3) Returns made will be refunded in your original form of payment.
4) If the payment was made using credit / debit card or bank account, there might be a lead time required by PayPal (our credit card settlement service provider) to set up the credit transaction with your bank.
5) Returns on customized item(s) for reasons other than CASETiFY error will be subject to a 50% processing fee on the refund amount (after adjustment of discount/shipping, if required).
6) Shipping fee and express shipping fee are non-refundable.
Apple x Free Delivery
Shop at the Apple Store Online for fast, free delivery. Plus, get up to 1% Cashback!
2024-03-25 to 2024-12-31
Foodpanda x Vouchers
Enjoy as much as 50% off on foodpanda vouchers. Plus, get up to 2.3% Cashback!
2024-09-01 to 2024-12-31
Unipin x Genshin Impact
Enjoy up to P200 off for Crystals or Welkin Moon. Plus. enjoy up to 1% cashback when you Shop Now!
2024-09-01 to 2024-12-31
Lazada x Holiday Shopping
Enjoy as much as 80% off on selected gifting items. Plus, get up to 15% Cashback!
2024-09-01 to 2024-12-31
