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1) If you wish to return your item(s), please contact us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable), and we will provide the return instructions in details!
2) Returns without prior communication with us will not be accepted.
3) Returns made will be refunded in your original form of payment.
4) If the payment was made using credit / debit card or bank account, there might be a lead time required by PayPal (our credit card settlement service provider) to set up the credit transaction with your bank.
5) Returns on customized item(s) for reasons other than CASETiFY error will be subject to a 50% processing fee on the refund amount (after adjustment of discount/shipping, if required).
6) Shipping fee and express shipping fee are non-refundable.
Flowerchimp x Mothers Day
Enjoy 10% off on selected items. Plus, get up to 4.5% cashback!
2023-04-25 to 2024-05-13
Zalora x Payday Styles
Get extra 30% off on selected styles! Plus, enjoy up to 3.2% Cashback!
2024-04-10 to 2024-05-02
Shein x Party Payday
Enjoy up to 14% off on orders P1,899+ using the promo code. Plus, get up to 1% Cashback!
2024-04-10 to 2024-05-03
MetroMart x Summer
Get P500 off, min. spend P5,000 - Valid for All Users
2024-04-01 to 2024-05-01
