1) Bitdefender offers a 30-day money back guarantee.
2) If you are not completely satisfied with your Bitdefender renewal or with your new purchase, the easiest way to receive a refund is by contacting our Support Team.
3) If you contact your bank/credit card issuer or PayPal in order to initiate a chargeback, the process becomes a lengthy one and the final resolution will be received after 90-120 days from the opening date.
4) Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
5) Cashback/points will be awarded in 60-90 days.