1) For non-quality issues(such as personal reason), customer will be responsible for paying the return shipping fees and any customs fees or duties incurred during the return process.
2) The returned product must be the same as the package sent, and the product is not damaged (the outer packaging is not opened, the product is not used, Windows is not activated, etc.), and does not affect the second sale.
3) Due to hygiene considerations, items such as underwear / swimsuits / earrings / diving products with breathing valve / hygiene products that are in direct contact with mouth / health & beauty hair products are not covered by this guarantee.
4) Cashback/points will be awarded in 60-90 days.