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1) If you have received products which you did not order or a damaged/defective product please do not remove any tag or take out the product from the original packaging.
2) We would recommend you to call our Customer Service team at Phone: + 639560588576 and let the representative know the details of your package.
3) Our Customer Service team would also require you to provide visual evidence (e.g photo, video) of the products in order to expedite the process.)
4) Returned products are inspected by our Quality Assurance Department. If there is any damage to the product as a result of a manufacturing defect or deviation from factory specifications, we undertake to fully refund the cost of any defective products.
5) If the defect in the product was caused by reasons other than materials quality or assembly process, the original product will be returned to you.
6) Your refund will be processed as soon as the product you have returned is inspected by our quality assurance team and it is confirmed that it fits within our returns policy.
7) This quality check can take up to 2 weeks (or 14 days), though generally less.
8) Once the return has been approved, it would take 10-20 days for the refund to be made to your payment services provider (for example your credit card supplier).
9) Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider. Generally, there will be a longer processing time for refunds if you made payment via Cash on Delivery.
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Agoda x Mega Sale
Get up to 15% off during the 6/6 Sale
2023-06-01 to 2023-07-01
Citi Rewards x FindShare
Get P357 cashback for every valid Citi Simplicity credit card application!
2023-05-31 to 2023-08-01
Citi Cashback x FindShare
Get P357 cashback for every valid Citi Simplicity credit card application!
2023-05-31 to 2023-08-01
Citi Simiplicity x FindShare
Get P357 cashback for every valid Citi Simplicity credit card application!
2023-05-31 to 2023-08-01
BPI x Savings
Apply for a savings account and get as much as P156.65 cashback!
2023-01-27 to 2023-12-01
Manulife Shop x Cashback
Get P371 cashback for every purchase of insurance
2023-01-23 to 2024-01-01
Enjoy discounted passes to Cebu Ocean Park
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Enjoy discounted passes to Subic Inflatable Island
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Enjoy discounted tickets to Manila Ocean Park
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Get discounted passes to Enchanted Kingdom
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Get discounted tickets to Aqua Planet
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Get discounted tickets to Clark Safair Adventure Park
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Enjoy discounted tickets to Zoobic Safari
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Get discounted tickets to Avilon Zoo
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Get discounted tickets to The Mind Museum
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Enjoy discounted tickets to Skyranch
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?50 off, min. spend of ?799
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P50 off, min. spend of P799
*terms and conditions may apply
P15 off, min. spend of P299
*terms and conditions may apply
10% off, min. spend of P190
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10% off, min. spend of P500
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P25 off, min. spend of P500
*terms and conditions may apply
P50 off, min. spend of P500
*terms and conditions may apply
P30 off, min. spend of P400
*terms and conditions may apply
P750 off, min spend of P5000
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P300 off, min spend of P3000
*terms and conditions may apply
P300 off, min spend of P1500
*terms and conditions may apply
P100 off, min spend of P1200
*terms and conditions may apply
P50 off, min spend of P699
*terms and conditions may apply
P300 off, min spend of P1500
*terms and conditions may apply
P1500 off, min spend of P3000
*terms and conditions may apply
?200 off, min spend of ?1800. Applicable to the following brands only: Bonakid Preschool, Promil, Promil Gold, Bonina, Promama
*terms and conditions may apply
P200 off, min spend of P1800. Applicable to the following brands only: Bear Brand, Nido 3+, Nido 5+, Nido Fortigrow, NANKID, Nestogrow 4, CERELAC, Gerber, Milo, Chuckie, Nestle
*terms and conditions may apply
P100 off, min spend of P1000. Applicable to the following brands only: Bonakid Preschool, Promil, Promil Gold, Bonina, Promama
*terms and conditions may apply
P100 off, min spend of P1000. Applicable to the following brands only: Bear Brand, Nido 3+, Nido 5+, Nido Fortigrow, NANKID, Nestogrow 4, CERELAC, Gerber, Milo, Chuckie, Nestle
*terms and conditions may apply
P100 off, min spend of P999
*terms and conditions may apply
P50 off, min spend of P1000
*terms and conditions may apply
Edamama x Birthday Sale
*terms and conditions may apply
Edamama x BDay Beanback
*terms and conditions may apply
Metromart x Payday
*terms and conditions may apply
Foodpanda x Payday
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P150 off Greenwich minimum order of P499
*terms and conditions may apply
PHP 150 OFF, minimum spend of P1500
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PHP 400 OFF + FS, minimum spend of P1500
*terms and conditions may apply
Free Delivery - min. spend of ?3,500. One-time use across all stores.
*terms and conditions may apply
For New Users Only. P200 OFF - min. spend of P2,500. One-time use across all stores.
*terms and conditions may apply
Free Delivery - min. spend of P3,500. One-time use across all stores.
*terms and conditions may apply
For New Users Only. P200 OFF - min. spend of P2,500. One-time use across all stores.
*terms and conditions may apply
Free Delivery - min. spend of P3,500. One-time use across all stores.
*terms and conditions may apply
For New Users only. P200 OFF - min. spend of P2,500. One-time use across all stores.
*terms and conditions may apply