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1) Please note that all return/refund requests must be made within the Shopee Guarantee period ONLY. The option to request a return/refund will be available within 3 days (or up to 7 days for Shopee Mall products) after the order has been tagged as delivered for cash on delivery (COD) orders.
2) All payment methods, including COD are permitted.
3) Unless stated in this Refunds and Return Policy, Buyer may not apply for the return of the Item and/or refund due to a change of mind.
4) The Buyer and Seller will discuss and mutually agree on who will bear the logistic cost of returning the Item.
5) Please be advised that transactions with one peso (PHP 1) or lower amounts are not eligible for Cashbacks and Points.
6) Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
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on-going promos now!
Shopee Christmas in our Carts!
Start Christmas Shopping now! Up to 90% off!
2021-09-16 to 2021-12-26
Lazada Hot Deals
Up to 80% off
2021-06-10 to 2021-12-31
iHerb 25th Anniversary Deals
25% off Anniversary Deals!
2021-09-16 to 2021-10-01
Althea Free Shipping
Free shipping from Korea! Min. spend P1,500 using code SEPFREESHIP.
2021-09-01 to 2021-10-01
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Shopee Christmas in our Carts!
Start Christmas Shopping now! Up to 90% off!
2021-09-16 to 2021-12-26
iHerb 25th Anniversary Deals
25% off Anniversary Deals!
2021-09-16 to 2021-10-01
Foodpanda Exclusive New Customer Voucher
P100 off, min. spend P299 on FOOD DELIVERY!
2021-09-14 to 2021-10-01
Althea Free Shipping
Free shipping from Korea! Min. spend P1,500 using code SEPFREESHIP.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P75 off, min. spend P399 on Food Delivery, valid for select beverage stores only.
2021-09-29 to 2021-09-30
Foodpanda Voucher
P40 off, min. spend P199 on Foodpanda Eatventure restaurants.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P50 off, min. spend P350 on Pick Up orders. Valid for new and existing Pick Up users.
2021-09-01 to 2021-10-01
Foodpanda Voucher
10% off, min. spend P499. Valid for online payments made on select supermarkets.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P50 off, min. spend P300. Valid for online payments made on Foodpanda Shops.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P60 off, min. spend P300. Valid on online payments on Foodpanda Shops.
2021-09-01 to 2021-10-01
Foodpanda Voucher
10% off, min. spend P499. Valid for online payments on select Shops.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P60 off, min. spend P300. Valid for GCash as payment method on Shops & Pandamart.
2021-09-01 to 2021-10-01
Foodpanda Voucher
30% off, min. spend P300, valid on new Pandamart branches in select cities only.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P50 off, min. spend P300. Valid for online payments on Pandamart, in select cities only.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P60 off, min. spend P350 on Pandamart. 4x use per customer. Valid for select cities only.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P60 off, min spend P350 on Pandamart. 4x use per customer. Valid for select cities only.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P100 off, min. spend P1,000 on Pandamart. Limited redemptions. Valid for select cities only.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P150 off, min. spend P1,500 on Pandamart. Limited redemptions. Valid for select cities only.
2021-09-01 to 2021-10-01
Foodpanda Voucher
P200 off, min. spend P2,000 on Pandamart. Limited redemptions. Valid for select cities only.
2021-09-01 to 2021-10-01
Foodpanda voucher
P100 off, min. spend P399. Valid only at select Ayala Malls nationwide.
2021-09-01 to 2021-10-01
Foodpanda Voucher
10% off, min. spend P800 on food delivery, pick up and Shops. For Citi Credit card holders only. (1x
2021-09-01 to 2021-10-01
Foodpanda Voucher
P150 off, min. spend P500 on food delivery, pick up and Shops. For Citi Cardholders new to Foodpanda
2021-09-01 to 2021-10-01
Foodpanda Voucher
P100 off, min. spend P299 on restaurant and food delivery (select cities only)
2021-09-01 to 2021-10-01
24S Sale
Up to 50% off + up to 3.8% cashback!
2021-08-01 to 2022-01-01
Luxury Closet Deals
Up to 90% off + up to 2.6% cashback!
2021-08-01 to 2022-01-01
Nike Sale Items
up to 30% off
2021-07-01 to 2022-02-01
Calyxta Free Shipping
Free Shipping on orders over Php1500
2021-07-01 to 2022-01-01
Lazada x Landmark Flagship Store
Up to 50% off + up to 4.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Mango
30% off + up to 4.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Titan PH
30% off + up to 4.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Vans Flagship Store
Up to 4.5% cashback!
2021-07-01 to 2022-02-01
Lazada x GNC Overseas
20% off storewide + up to 5.25% cashback!
2021-07-01 to 2022-01-01
Lazada x Ringke
Up to 6% cashback!
2021-07-01 to 2022-01-01
Lazada x Ray-Ban Online Store
Up to 6% cashback!
2021-07-01 to 2022-01-01
Lazada x Maybelline
Up to 7.5% cashback
2021-07-01 to 2022-01-01
Lazada x Shiseido
Up to 7.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Kiehl's
Up to 7.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Speedo
Up to 7.5% cashback
2021-07-01 to 2022-01-01
Lazada x Mitsushi Sanitary Ware
Up to 7.5% cashback!
2021-07-01 to 2022-01-01
Lazada x L'Oreal Professionnel
Up to 7.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Ellesse
Up to 7.5% cashback!
2021-07-01 to 2022-01-01
Ubuy Daily Deals
Up to 15% off daily using code UBFIRST
2021-07-01 to 2022-01-01
ArtDesign Cashback
Up to 7.9% cashback on posters and art decor
2021-07-01 to 2022-01-01
Lazada x Garnier Cashback
Up to 11.25% cashback!
2021-07-01 to 2022-01-01
Lazada x COSRX Cashback
Up to 11.25% cashback!
2021-07-01 to 2022-01-01
Lazada x Peculiar Eyewear Cashback
Up to 15% cashback!
2021-07-01 to 2022-01-01
Lazada x White Republic Whitening
Up to 13.5% cashback!
2021-07-01 to 2022-01-01
Lazada x Colorkey Cashback
Up to 15% cashback on Colorkey on Lazada!
2021-07-01 to 2022-01-01
Mayani New Customer code
Get P50 OFF when you use the code NEWBIE50 for New Customers (min. spend of P1000)
2021-07-01 to 2021-12-31
Booking.com Getaway Deals
Save 15% or more on bookings until September 30!
2021-07-01 to 2021-10-01
Decathlon Self Love campaign
Home workout items at a low price + up to 6% cashback!
2021-07-02 to 2021-12-31
Mayani Free Delivery
FREE DELIVERY on orders Php2000 and up!
2021-07-01 to 2021-12-31
Homer Learning Free Trial
Start your free trial + only $9.99/month on succeeding months
2021-07-01 to 2021-12-31
Agoda Special Offers
Upgrade your bookings with package offers
2021-07-01 to 2021-12-31
Agoda Easy Cancel
Look for the EasyCancel badge to enjoy free cancellations on your bookings
2021-07-01 to 2021-12-31
Agoda Quarantine Package
Book your stays at accredited quarantine hotels
2021-07-01 to 2021-12-31
Agoda Go Local
Additional discounts on Local Hotels
2021-07-01 to 2021-12-31
Lazada Hot Deals
Up to 80% off
2021-06-10 to 2021-12-31
Boozy Daily Flash Sales
Up to 30% off
2021-05-01 to 2021-12-31
Boozy Bundles
Drink bundles for as low at Php196
2021-05-01 to 2021-12-31
Bushmills Whiskey Boozy
Up to 5% off and free rock glass
2021-05-01 to 2021-12-31
Lasap: Get your Lasap Palabok Pinoy Food Mix 60g here.
*terms and conditions may apply
iHerb: 40% Off PrescriptSkin, Vitamin C Brightening Elixir, Enhanced Brightening Dry Oil Serum, 1 fl oz (30 ml)
*terms and conditions may apply
iHerb: 10% Off Schiff Vitamins, Code: SCHIFF10
*terms and conditions may apply
iHerb: 10% Off New Products at iHerb
*terms and conditions may apply
iHerb: 25% off Anniversary Daily Deals
*terms and conditions may apply
Crocs UK: Get your Kid's LiteRide™ Collection here
*terms and conditions may apply
Crocs UK: Get your Crocband™ Collection here
*terms and conditions may apply
Crocs UK: Get your Mini-me Crocs here
*terms and conditions may apply
Coltorti: 20% OFF SITEWIDE. Restrictions Apply.
*terms and conditions may apply
Banana Republic: Shop Sustainable Women's Products here. Restrictions Apply.
*terms and conditions may apply
Banana Republic: Shop Women's Petites now! Restrictions Apply.
*terms and conditions may apply
Banana Republic: 50% Off Almost Everything! Restrictions Apply.
*terms and conditions may apply
Athleta: Get your Elation Tights from XXS to 3X here.
*terms and conditions may apply
Atoz: Lowest Price Sale. 90% off. Restrictions Apply.
*terms and conditions may apply
Atoz: Back to School Sale. As low as PHP249. Free shipping. Restrictions Apply.
*terms and conditions may apply
24s: Fall New Arrival Sale
*terms and conditions may apply
F1 Hotel Manila - 3 meals a day, late checkout and early check-in
*terms and conditions may apply
Savoy Hotel Manila (Quarantine Hotel) - Free Room Upgrade
*terms and conditions may apply
Belmont Hotel Manila - Quarantine Perks
*terms and conditions may apply
