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Terms and Conditions

1) TecoBuy offers a 14 days Return Policy for all customers.

2) You can request a return for most items within 14 days after receiving the shipment.

3) All returns should be sent back to our Hong Kong warehouse.

4) If your item is defective, faulty, or dead on arrival due to a manufacturer’s fault, Tecobuy will arrange a courier pick up service for you to return the item back to us.

5) Due to Health and Hygiene issues, personal and health care products (shavers, facial massagers etc.), headphones and earphones are excluded from our 14 days Return Policy. All LEGO Products are also excluded from our 14 days Return Policy.

6) Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.