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Terms and Conditions

1) You must return the Product(s) to Mobvoi (at the address provided by Mobvoi), along with the proof of purchase and the RMA, within 30 days of the date Mobvoi sent you the RMA.

2) If you fail to return the Product(s), proof of purchase, and RMA, along with any other information requested by Mobvoi, within this 30-day period, your claim becomes void.

3) If Mobvoi requests additional information, you must provide the information within 30 days of Mobvoi’s request or your claim becomes void.

4) Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.