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Terms and Conditions

1) Please send an e-mail to and provide the order confirmation number with a brief explanation of the reason of your return.

2) If you paid by credit card, Harman will credit the amount. A potential shipping fee (for returns below 50 GBP) or other costs (in case anything is damaged or missing) will automatically be deducted from the refund.

3) The returned merchandise will be inspected when it arrives at the warehouse. When all is confirmed, we will transfer the amount payable back to your bank or giro account.

4) Please note: The merchandise returned will be inspected when it arrives at the warehouse and you will be charged for anything missing.

5) If you return an article within 30 working days of delivery, you will be refunded. Only for returns below 50 GBP you will be charged a shipping and handling fee of 5.99 GBP. This is automatically deducted from your refund.