Merchant Terms

1. The Cancel for Any Reason (CFAR) plan is an additional travel protection benefit that offers the greatest flexibility to cancel your trip. Please note that CFAR is not insurance and does not guarantee refunds, but it can provide compensation if you are unable to go on a booked trip.
2. The cancellation request must be made with our Customer Care department via phone or the ‘Contact us’ form at least 24 hours prior to your first scheduled departure.
3. The plan does not apply to tickets changed or canceled directly with the airline. In such cases, the plan is considered no longer applicable.
4. Once the 24-hour limit prior to the first departure has passed, the plan will be considered consumed, and airline-imposed fare rules will apply.
5. The Cancel for Any Reason (CFAR) plan is non-refundable.