Merchant Terms

1. If you are a first-time user who is not 100% satisfied with your experience of using ExpressVPN, you have a guaranteed 30 days from the moment you buy your subscription (and dedicated IP add-on, if applicable) to get a full refund.
2. if your subscription renews yet you did not intend for it to do so, you have a guaranteed 14 days from the moment your subscription (and dedicated IP add-on, if applicable) renews to get a full refund.
3. If you purchased through the Apple App Store, refunds are handled by Apple Support and not ExpressVPN directly.
4. Make sure to cancel automatic renewal to avoid being charged again when your subscription expires.
5. Cashback/points will be awarded in 60-90 days.