Merchant Terms

1. Sales are final; no returns are accepted and no refunds are issued.
2. Gift code issuers are responsible for redeeming gift codes that you purchase from Razer Gold and for providing goods or services to you in exchange.
3. If you are dissatisfied with any or service purchased using Razer Gold, or if you believe that you have been charged in error, you should contact the Merchant (or, if your purchase was made at Razer Gold, us) directly to attempt to resolve the issue.
4. If you are unable to resolve the issue with the Merchant directly, you may dispute a transaction (or a partial transaction) with Razer Gold. You may initiate a dispute by contacting us.You must not make any false or misleading statements when filing, or during the subsequent investigation of, a dispute.
5. Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
6. Cashback/points will be awarded in 60-90 days.