Merchant Terms

1. If you make a change to an existing booking online and this results in a refund being due to you from Emirates, then this refund will be provided to you in the form of an Electronic Miscellaneous Document (EMD) Receipt.
2. You are able to cancel your booking on the Website from the "My Account" section if you are logged in as an Emirates Skywards member. You will then be subject to the fare rules that you agreed to when you confirmed the booking.
3. When making a booking you must ensure that your name (and the name of any person(s) for whom you are making a booking) matches exactly the name as it appears in your (or the person(s) for whom you are making the booking’s) passport.
4. Some airports will levy an airport departure tax, which is payable by passengers at the airport locally. Information on these charges is not given through our quoted fares and is your sole responsibility.
5. Awarding of cashback or points will be done after the booking or travel activity has been consumed.
6. Cashback/points will be awarded in 60-90 days.